Mayo Clinic Reviews

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Poorest care Ever!

Mayo clinic runs patients around for thier $. We spend $ on gas and hotel rooms for them not to do the test they should be running due to thier inccorect directions! We live over 3 hours away and i know of patients who live farther away like 7 hours and didnt get in with rhumaroligist! This isn't the first time! They have failed in so many ways! They fail to commnicate with my husbands local Drs and worst of all they are difficult to make aappointments with! Its always a hassel! The Drs well at least the rhumatoligist is a joke! Once we came ans my husbands ruhmatolist ran over several appointments and he never did see her she was in with the prior pt for over 2 hours a wated trip once again! Im proud to say I work for Marshfield clinic and I've encountered several patients who drive to 3 to 4 hours away because the care at Marshfied far supasses Mayo! Told my husband I dont care we are done with this place! This is *** care!
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2 comments
#1760599

Yes this is the truth for the Mayo Clinic in Rocester MN , Couldn’t afford to drive back-and-forth couldn’t drive didn’t have family or anyone I had to stay at Kahler Grand was there often on for almost a year and they still gave me the same results at the end as I Arrived at it’s all about the money I totally agree with this lady it’s a joke our healthcare system is a joke and the rich get richer off us poor helpless and they violated our health rights that’s my personal Opinion I totally agree with this lady..

#1409032

Yes same thing happened to me .

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ID
#1142390 Review #1142390 is a subjective opinion of poster.
Service
Mayo Clinic Rheumotology Doctor
Reason of review
Poor customer service
New Reviewer

Somatic scores and Depression listed in diagnosis without my knowledge

If you go to Mayo with multiple symptoms you are going to be diagnosed with Somatic Syndrome regardless of test results that support the symptoms. If you Google this syndrome you will see Fibromyalgia and Irritable Bowel Syndrome are considered Psychosomatic/hypochondriac illnesses. The Medical world has changed the old name to Somatic. A questionnaire is given to new patients looking for a Mayo Family Doctor. Depending on the number of ailments you list you are put in a Psychosomatic category. OMG. I received several abnormal tests one of which was the EMG but the first visit to the Neurologist downplayed all the test results and he was going to dismiss us (hubbie with me). We are in shock over this. I am going in to talk with their Patient Advocate but don't have any faith that this will change things. So disappointed.........angry.
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ID
#1141495 Review #1141495 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Mayo Clinic Medical Care
Reason of review
Dishonest, Unprofessional treatment
Preferred solution
Let the company propose a solution

Mayo Rochester is Excellent

Unbelievable. We have had nothing but excellent care from Mayo Clinic in Rochester. My niece, employer insured, had an ablation done and got excellent results after NO treatment in a different state as a public school teacher. My husband, on Medicare, had a lung cancer lesion removed and received fantastic care. In a Midwest state, a surgeon had "removed" it years ago but didn't really "get" it. Also on Medicare, I was tested at Mayo and received the best care that I have ever had. If I or my family ever faces a serious health issue again, we will turn to Mayo for help.
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ID
#1139589 Review #1139589 is a subjective opinion of poster.
Location
Rochester, Minnesota
Service
Mayo Clinic Medical Care
Reason of review
Good customer service
Mayo Clinic - My boy friend was given the wrong chemotherapy and then they put a metal rod in his leg and then radiated the leg the leg
the wrong chemo made him very ill and set him backwards and he did't ever recover from it also they had him scheduled for 5 radiation treatments and only did one because I put him in Hospice... the one radiation burned so badly he never had a moment the rest of his...
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2 comments
#1403855

Definitely contact a malpractice attorney. Radiation with metal rod implanted?!

They cooked him!

How horrible, prayers out to both of you. Lawsuit is justified.

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ID
#1137880 Review #1137880 is a subjective opinion of poster.
Location
Rochester, Minnesota
Service
Mayo Clinic Chemotherapy Procedure
Reason of review
Bad quality
I got referred down for a heart issue. They referred me to their fibromyalgia clinic instead. The guy (Fleming) thinks he's a psychiatrist. It's ridiculous. He kept insisting I self referred down and I didn't - just because he didn't have the paperwork. I asked him if...
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5 comments
#1547152

Will never go there again!

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ID
#1131964 Review #1131964 is a subjective opinion of poster.
Service
Mayo Clinic Medical Care
Reason of review
Bad quality

Wisdom teeth removal payment nightmare

Son had his wisdom teeth removed June 27 2017 (minor 17). Submitted all paperwork they mailed to my address prior to treatment. Had teeth removed and have not heard anything regarding bill or payment. A little over a month ago did receive a consent form for my son's consent to use his medical information for research . Since never receiving a bill thought Healthcare and/or Dental insurance paid the bill. Had a bad feeling so called Mayo clinic Oct. 16 2017. Found out had a outstanding bill of over $2000 for teeth removal. Mayo billing department had been sending bills to incorrect address since July 2017 and never submitted claims to either of my insurances. When asked where they got the billing address they couldn't explain. Asked where about's of information packet I had previously sent prior for son's procedure? Asked them to correct address so we would receive bill after insurance claim, denied since now my son has become 18 since procedure and needed his permission. Explained this incident was prior to becoming 18. Said they don't submit to health insurance for oral surgery even though I explained prior talks to Mayo they submit to health first then dental since impacted. Asked her to put claims into both insurance. Representative requested dental insurance card information to submit to claims department for payment since lost in our prior packet. Called Nov. 6 2017 to check on progress of claim to insurance. Health denied payment and claims department still hasn't submitted claim to dental insurance company. Rep resubmitted to claims department again and asked me to call back Dec. 4 2017 or a few days later to see if anything has been done regarding this claim. This is our families first time using any of Mayo clinic services and has been nothing but a financial nightmare. If I hadn't followed through and left it up to Mayo services I'm guessing this would have effected our credit score, no thanks to Mayo for not using our information that they had received in June. So much for signing a HIPPA form. Our insurance information, address, medical background, SS# is out there someplace at Mayo.
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ID
#1126947 Review #1126947 is a subjective opinion of poster.
Service
Mayo Clinic Billing Department
Reason of review
Bad quality
Had appt with dr Paul Friedman electrophysiologist for 2nd time he did ablation for painful PVCS in2014 which was unsuccessful when I saw him again last week he thought I needed to see psychiatry because he could do no wrong, even though my condition has gotten worse...
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ID
#1122947 Review #1122947 is a subjective opinion of poster.
Location
Rochester, Minnesota
Service
Mayo Clinic Electrophysiology Doctor
Cons
  • Dr friedman
Reason of review
Poor customer service
Loss
$2000

Lack of Compassion, Condition worse

Jacksonville mayo clinic, went for wound care, doctors passed me off, didn't care, sent me from one department to another. after 6 months, i am worse than when i first went there. I sent two complaints, and now i just did another so someone would look into my case. I am so sad, i just wanted to get well. total despair about the whole thing. I almost ended my life and told them how i felt, no one did a thing. I was in such pain and agony. STill there is no answer for me. They referred me back to local care and put me in pain management. No real answers, but i am so much worse because of the way i was treated.
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ID
#1121006 Review #1121006 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Mayo Clinic Doctor
Pros
  • Dr rozen and mike in vascular
Cons
  • Derm
Reason of review
lack of care and compassion
Loss
$100000
Preferred solution
Let the company propose a solution
I was in surgery for a hysterectomy October 16th 2017 The Nurses Aide that was working with me until 11:15 p.m. needs much more practice don't want know what her name was she was from another country maybe in her early twenties when she got up to take me to the...
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ID
#1118768 Review #1118768 is a subjective opinion of poster.
Service
Mayo Clinic Nurse
Reason of review
Poor customer service

Got stuck with bill

I did everything I was supposed to do. Contacted insurance, called mayo business agent,called preapproval before I went to appt. Well I got a 8000 bill because the preapproval was never done by mayo. Nice.
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ID
#1117309 Review #1117309 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Reason of review
Problems with payment
New Reviewer
Mayo Clinic - Sucked and horrible people
Mayo Clinic - Sucked and horrible people
Mayo Clinic - Sucked and horrible people
I went in today around 4 pm on oct 17th with epilepsy which I’ve had for a while... I go in to them not helping me then doing the worst thing possible by sticking iv after iv in my arms to get one started and kept blowing them.... after me crying and in pain they sat...
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ID
#1116529 Review #1116529 is a subjective opinion of poster.
Location
Austin, Minnesota
Service
Mayo Clinic Medical Care
Reason of review
Poor customer service

Mayo Cancer Patient

I am a cancer patient. I'm told Mayo is supposed to excellent, but I don't see it: I'm never allowed to speak with my doctor and I try to call and can NEVER get through; the appointments/scheduling office is a nightmare; they tell you to show up, then change the times...cannot imagine if I came from out of state...the doctors & staff are regularly dismissive, complacent, and out-right cruel; they also need to have quality control and virtually never show up on time; I don't have options to deal with this disease, but they treatment me like I am an organ with arms and legs rather than a person with a disease. The experience is virtually always terrible and traumatic. Go to someone who cares...
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6 comments
#1398129

Totally different from any care received by my niece, my husband, and myself. Total respect was given, I felt the doctors took their time to review our records (unlike many of our local doctors), tests and treatment moved like clockwork.

I realize this is a forum for complaints and stumbled onto all the negativity about Mayo. Hopefully, our positive experiences will counteract the negative and help someone make an informed decision about their medical needs.

#1398131
@PissedConsumer1398129

I feel terribly for anyone suffering from cancer and pray that one day our world will be free of it. Cancer is an evil disease that has caused so much pain and sadness in my life and the lives of many. Mayo has given hope to many but can't do the impossible.

#1375330

Hey! I have been a patient at the Mayo Clinic off and on for almost 2 years.

The Mayo Clinic SAVED MY LIFE. It's that simple. I am proud to have donated money to Mayo, also, for medical research.

I would have died from Chronic Lymphocytic Leukemia if not for the doctors at Mayo.

Doctors like Mohamad Bydon, Tait Shanafelt, Mark Frye, John Matulis, and Dante Schiavo are the reason I am alive, and my cancer is in total remission.

A doctor at Mayo told me that "this is where patients come when no one else can cure them." Yes, and that should be Mayo's motto. If you are dying from any disease, no matter where on the planet you live, and your local hospital can't find the answers, the Mayo Clinic in Rochester, Minnesota, USA is where I strongly recommend that you go.

And, I had suffered from severe Obsessive-Compulsive Disorder for over 40 years.

The head of Mayo's psychiatry department put me on new medications, discontinued some other meds, and for the first time in my life, my OCD is not bothering me. For the first time since I was 8 years-old!

#1378146
@PissedConsumer1375330

That's great and good for you. Sloan Kettering Cancer Center is actually the best cancer center in the world and is the best for rare cancers.

You got lucky at Mayo Clinic and if they had messed and abandoned your care to avoid any responsibility you would be here telling a different story. I hope you never find yourself in the shoes of other patients who have been hurt by Mayo Clinic's unethical behavior & negligence.

When they make mistakes they won't be owning it and you'll be the one who suffers for it. Good luck.

#1374432

Wow. I thought I was only one who has similar feel8ngs about this clinic, whom is supposed to be the only clinic.

In whole United States who knows my type of cancer syndrome. So rare it's 660 people in world, yet they're pretenders and not very good at it either. I get shuffled around only to get diagnosis it's not poems be cause my home oncehemo decided they caught it too late, there for clinic plays the role for minute and then pulls the diagnosis. When questioned The conclusions don't add up?

Is it me or either they're losing integrity or they're not as special as they claim to be.

Vanette starr

#1364647

I feel your pain. I'm in a similar situation but my case manager acted obnoxiously with my fiancee and now he's questioning the validity of my situation.

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ID
#1093422 Review #1093422 is a subjective opinion of poster.
Service
Mayo Clinic Medical Care
Reason of review
Poor customer service
Received so many tests, MRIs ,CAT scans and Pet scans. It appears to me that all of the test results are then filed away by the doctors. There is a disconnect between getting all these tests, because feedback and plans to cure me rarely are discussed. Unfortunately I...
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ID
#1091543 Review #1091543 is a subjective opinion of poster.
Location
Albert Lea, Minnesota
Service
Mayo Clinic Medical Care
Pros
  • I liked 2 or 3 doctors that know there stuff
Cons
  • Many procedures
Reason of review
Bad quality
Loss
$666
Preferred solution
Not my problem. If I had the solution why would I take the time to write this tedious form. This further illistrates that when a patient is ill they can run so many tests, then leave it up to the patient figure it out.
god,please give me the words to begin... hello... my name is rich heaser i am originally from the rochester area,I've lived in st.louis for about twenty years.i came back home about ten years ago,for health reasons.I've been in the moving industry for over twenty...
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ID
#1087356 Review #1087356 is a subjective opinion of poster.
Service
Mayo Clinic Medical Care
Reason of review
Poor customer service

Horror at mayo

Wouldnt treat me. Wouldnt allow me a long distance call as an emergency. Was telling me to undress as an assault victim etc. Lied to my doctor
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ID
#1084953 Review #1084953 is a subjective opinion of poster.
Reason of review
Poor customer service