Mayo Clinic Reviews

I set an appointment with them about 3 weeks ago for them to call me at 8:45 AM on July 9, 2021. They never called. I thought they were a first class outfit!

I filled in all the details in the above column. There are no further details except the fact that Mayo's

User's recommendation: Find another hospital.

I moved to Minnesota (MN) to go to Mayo for a rare form of blood cancer. Where I'd lived, the doctors didn't know how to help me. During the shutdown in March 2020, Mayo abandoned me and all their patients even though the MN governor said that the chronically and severely ill were to still get care (the other health systems in MN didn't do like Mayo). When Mayo reopened, I was told they wouldn't give me the care they'd promised and I would die as a result. Mayo has a reputation among the locals (laymen, doctors outside of Mayo, and gov't officials alike) as only caring about profit. Because they shutdown totally and "had to" take care of poor people with Covid-19, they lost a lot of profit for 2020. My insurance didn't pay well, so they decided to let me die. When I complained, Mayo retaliated by permanently banning me from their clinic. So I complained to the state and was told by the MN Dept. of Health (MDH) that Mayo's actions were "morally wrong," but legal under MN law. They can abandon patients, neglect patients even if they hurt or kill them, and ban patients permanently. I was told by MDH that Mayo was known for turning away patients and neglecting them; especially if they had gov't insurance like Medicare. When I talked to the Office of the Commissioner of the MN Dept. of Human Services, they told me Mayo is known for arbitrarily banning patients. No one I've met in the last 11 months in MN likes Mayo and I don't blame them. I moved over 2,000 miles and spent money I didn't have for nothing. Stay away from Mayo unless you want to waste your time and money and risk death from neglect. They're horrible. Their ethics really are in the toilet (as doctors outside the Mayo health system have told me).

User's recommendation: Stay away from Mayo Clinic!

I sent a complaint letter to the Mayo board 2 weeks ago.

I brought my mother in law in just after lunch today for an urgent visit she is a mayo patient and had been for many years. She is 80 and has multiple serious health conditions and she believes that the mayo clinic will enable her to live forever although my wife and I feel that her time is near. I understand the Corona virus protocols and fully support them so when I was told that I could not enter that was fine with me as I knew she was in good hands. Outside the ER entrance is a parking lot marked Patient Parking so I parked there along with three to four other folks who were waiting for their respective family members that were also being seen. At about 7 pm I left to get something to eat and immediately returned to the same spot at which a security guard who was sitting at the entrance to the ER saw me and walked down to where I was parked thus began his sole purpose in life was to make sure I left. I explained to him why I was there and had been there all day. Did not matter to him as he threatened to have my car towed apparently with me in it I got the impression that their was more to his demands than just having me leave the parking lot that was by now empty as I assume the people waiting for their loved ones had left. I also am a mayo patient and together with my mother in law have generated countless thousands of dollars at this clinic and to be bullied by this security guard is not satisfactory. I would like to know why it was so important to this guy to get his way. With all things that are happening around us today I feel that his actions were uncalled for. It now is 9:15 pm and I still do not know the status oh my mother in law. R/ J. H. Howell 912 552 ****

Operated on at Mayo Phoenix Oct 2018- they placed a cage around my L5 Nerve and Sciatic nerve rendering my left foot numb and sciatic pain every day since-They knew about this in June of 2019 and did nothing- If you are an attorney reading this, I would love to tell you my story.

User's recommendation: Don't go to Mayo Clinic.

After being told by Oncology Department the Pancreatic Cancer I was diagnosed with stage two that surgery is ineffective and chemo would kill me! I was told to go home and get hospice care! No alternatives suggested! I found a Mount Sina Surgeon who is operating on me this week and has more options to treat my Cancer! No cat scans or pet scans showed any involvement in my organs ! My attorney wife says Mayo is liable for my delay in treatment! We will see soon!

User's recommendation: Do not bother with Mayo Oncology.

I would prefer to tell you in private.

User's recommendation: Do what you feel is right.

The Mayo Clinic was nothing like promised or expected. They dont even meet their own advertising on the website. I asked my personal physician to make a recommendation to solve some of the health issues I was having. He suggested the Mayo because they give you a team of doctors to go over you from head to toe. Since some of my friends had also suggested I go to the Mayo I agreed and my doctor set up the appointment and forwarded my medical history to them. The Clinic is about three hours from my home so I anticipated spending at least one night in a hotel. I was somewhat surprised when the first doctor, a cardiologist, saw me but knew nothing of my history. Fortunately I did bring a disk and some printed copies however he seemed overwhelmed. From my verbal description he set up a number of tests and appointments with other doctors. Okay, maybe this will work. But no, getting appointments for tests and other doctors, in some cases, took months. To make a long story short, I spent 5 months driving back and forth, staying in hotels, paying for meals and gas to find out there was no "team" effort and very little follow up. Tests would be conducted and results did show up on the app very quickly but I really needed a doctor to translate the results into layman terms. The only real follow up I received was not from a doctor but from a PA who seemed to think high blood pressure and rapid heartbeat were not a big deal. What they didnt tell me were the more serious issues the tests discovered that I only found out about those after showing my personal physician the results. In my opinion, the normal operating procedure at the Mayo is 1) see a doctor, 2) have him schedule tests and other appointments and 3) wash your hands of that patient and go on to another. One other issue to be concerned about, their billing department is totally inflexible. Some of the cost of tests ordered were rejected by Medicare. I found out the reason was simple, they just needed a reason for the tests, a simple matter of coding. Billing would not budge, I was told that I signed a form saying I would pay what Medicare did not cover. Yes, I did, but I never expected THEY would not bill it correctly. I contacted the doctor who ordered the tests and of course got his assistant who was also inflexible, that I had to work it out with Medicare. Unfortunately that is not how it works. Dont expect to get any real results from this place but do expect to waste a lot of your time and money. The doctors are uncaring and seemed rushed, more so to get rid of you than to solve any health issues. They should really be ashamed but I doubt it.

User's recommendation: Go somewhere else.

I was operated on by Mayo Phoenix in Oct 2018 for a 4 vertebrae fusion. When I come out of anesthesia my left leg was numb. I left 5 days later with my left leg numb and has been numb every day for the past 18 months. I had them do a EMG in May of 2019, and it revealed deep root nerve damage. I called and ask about this and I have nerve damage heard from them again. Now I am close to being an invalid

User's recommendation: Get a second or third or fourth appinion.