Mayo Clinic Reviews

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Testing

I would prefer to tell you in private.

User's recommendation: Do what you feel is right.

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ID
#1866554 Review #1866554 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Can be talked about over the phone

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Unless your a King Or Queen good luck.

My Dr. Suggest I get a 2 OPINION and requested a referral at the Mayo. 1st of all they lost the referral at the Mayo, ok that can happen so my Dr. Made another referral , 2nd 1 week later they finally call and said they looked over my chart and said they didn't need to see me , after reviewing my chart they said I could get the same surgery at our local hospital, or The U of M. I'am thinking the MAYO IS OVER RATED OR BECAUSE IAM NOT HIGH PROFILE. So I'll deal with the cancer locally.
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3 comments
#1837342

I agree, the Mayo Clinic is over rated. I have personal experience taking a loved one to the Florida campus for the past couple of years.

The appearance of the hospital itself has drastically declined. It is dirty. Looks closely people. Filth in patient rooms, around toliets, outside buildings are dirty, etc.

They allow people to lay on the benches and sleep while waiting for an appointment. They have limited numbers of elevators and they are always crowding. My loved one is in a wheelchair and it never fails we wait to get on the elevator and the staff and visitors are so rude and will just overload the elevators because they're are very few. More importantly, They are selling a brand the name "Mayo".

They are selling numbers of success to the public. They are only interested in treating people who are going to have a superior chance at a better outcome this is how they get their high success rates. Think about it. Don't be fooled.

They will string you along and charge your insurance outrageous prices only to tell you and your family in the end their is nothing they can do. All of the private and government funding they receive they sure don't seem that "advanced" in the medical community. Seems like being a research hospital they would help everyone no matter what the outcome would be-even if that meant death. Because the truth is, if you have something serious you are looking to medicine to help extend your life or cure you.

In ending, it's like would you like to say you were treated at the "Mayo" clinic successfully as opposed to being treated at a lesser known or smaller facility with the same results. Too many damn people to get all these instant accurate results too. And way to many foreign doctors.

Something don't seem right. I suspect something will happen soon enough to expose the truth.

#1830870

After reading some reviews, I see iam better off NOT GOING TO THE MAYO. IT SEEM LIKE THEY ONLY CARE FOR MONEY AND NOT PEOPLE.

VERY MUCH OVER RATED, TV COMMERCIAL ARE DECEIVING AND MISLEADING AND SHOULD BE REMOVED. I THINK I'D GET BETTER CARE AT A VETERINARIAN HOSPITAL.

#1830868

Also I think The Mayo should pull there Commercials off TV, they are deceiving and misleading.

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ID
#1798195 Review #1798195 is a subjective opinion of poster.
Pros
  • Dont know
Cons
  • Dont live up to there reputation
Preferred solution
None,

They're all about bilking you

I've used them four different times for my daughter and each time all I saw from them was them trying to gouge me for more money than trying to resolve her issues. Last time we used them, I was billed $420 for an hour long consultation with a SOCIAL WORKER who basically told her she couldn't help her since her training precluded her from doing so.
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ID
#1519365 Review #1519365 is a subjective opinion of poster.
Location
Saint James City, Minnesota
New Reviewer

Arizona - Deception from Scottsdale

We set aside 3 months of work to come to Phoenix Mayo clinic. We hoped and prayed we would get some great Doctors help. Apparently we struck out. We were here to access my beloved wife's medical condition. They were the worst Health Care Center in America. My personal advice spending money out of pocket to the clinic - give it to charity. They certainly deserve it before these Bohemian's We were a cash paid client and all they asked was for money upon our 1st day. My wife has been suffering from RA and MS and we wanted to get a clear diagnosis from the GREAT Mayo Clinic- what a joke. We got pushed off from every doctor. However ,Dr Smith was the only one that gave us a actual assessment. Everyone else was a *** show. We talked to patience services (Ana) for 4 weeks, but in the end she was so full of LIP SERVICE. She would never return our calls. Shannon returned our calls around 4:58pm and she had no idea what this case was about. (always the close of business -hoped she would get VM from us) We came out to see a Neurologist. We worked hard on saving our money because we have an HMO and wanted a second opinion. We met with Dr Fasolino, what an *** He wouldn't let me in the consultation with my wife of 90 minutes, Really! His wonderful assistant said that "Dr Fasolino will come out to INVITE you in for the consultation half way in. This never happened and I continued to ask the assistant to go in to my wife's appointment. She doesn't remember a ton of medical info and I was there to be her advocate. For 90 minutes I sat outside the Mayo Clinic entry room. At the end of the Day - The Mayo Clinic is all Lip Service. They want your money and don't care about your health. Ana & Sharon in Patience Services is a waste of time. They just sit there and try to hold your hand. Don's call Ana, because she will never return your calls. Stay true to your community hospitals, going out of network to this Satan medical institution of the Mayo Clinic is wrong. All they want is money. We are a cash paid customer and all they cared about was when when they would receive payment. I recorded all the meetings and with the great Ana at Patience Services and I am in the process of exposing this corrupt business and hope to share some honest perspective with future clients.
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ID
#1497041 Review #1497041 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Full refund

Lazy workers and pharmacy

Lazy nurses that kept my wife in the er for an extra 4 hours to see how she would be after the benadryl wore off... they forgot to give her the benadryl all together and then right as we were being discharged they finally sent the pharmacy an order for epi pen..... we get to pharmacy they say 15 to 20 mins which i thought was hularious cause its literally a needle pre packsged that thy put in a bag.... 65mins later we finally left without the epi pen. Laziest most procrastinating workers ive ever encountered. They even have nurses who are only responsible for 1 patient at a time and still just talk away at the desk with other employees instead of giving the benadryl they were supposed to and keeping her for an extra 4 hours of ER to see how she responded after it wore off when they never gave it to her at all. And ohh yeah this was an allergic reaction to a bee sting and are finally after keeping her here for 8 hours send the order to pharmacy knowing from the get go she would need one... what a joke.
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ID
#1364848 Review #1364848 is a subjective opinion of poster.
Location
Rochester, Minnesota
Service
Mayo Clinic Medical Care
New Reviewer

Refused service due to Cobra coverage.

Had appointment for consultation for vascular surgery. Waited over 2 months and my insurance was being changed to Cobra coverage and because of that they said I was considered self pay and must pay $5000 to be seen at all. My coverage would be retroactive and advised them of that and that it was a in network facility and they would have to get pre auth before any surgery anyway. Not willing to help or understand. Complete waste of time and harrasment.
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ID
#1299774 Review #1299774 is a subjective opinion of poster.
Service
Mayo Clinic Customer Care
Reason of review
Poor customer service
New Reviewer

Initial care vs after care

My initial care, including chemo and radiation with my care team was excellent. However, after care has been horrible. It takes days to get a response if at all, my med refills are delayed every month to yhe point i am going 3 to 5 days with no meds. Meds that are dangerous and potentially life threatening to stop abruptly. The care team has new members that are not at all concerned with managing my pain and refer to it as discomfort if i get an apology at all. I am very unhappy with mayo.
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ID
#1295746 Review #1295746 is a subjective opinion of poster.
Location
Rochester, Minnesota
Service
Mayo Clinic Medical Care
Reason of review
Bad quality
New Reviewer

Scheduling appointments

Have not recieved call to schedule my son's annual neurology appointment, and I have been trying for the last two weeks to schedule. His neurologist retired last year and new doctor and staff have not accommodated us, with our illnesses and family situation to book his necessary appointments.
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ID
#1240303 Review #1240303 is a subjective opinion of poster.
Location
Rochester, Minnesota
Service
Mayo Clinic Customer Care
Reason of review
Poor customer service
Had appt with dr Paul Friedman electrophysiologist for 2nd time he did ablation for painful PVCS in2014 which was unsuccessful when I saw him again last week he thought I needed to see psychiatry because he could do no wrong, even though my condition has gotten worse...
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ID
#1122947 Review #1122947 is a subjective opinion of poster.
Location
Rochester, Minnesota
Service
Mayo Clinic Electrophysiology Doctor
Cons
  • Dr friedman
Reason of review
Poor customer service
Loss
$2000
Received so many tests, MRIs ,CAT scans and Pet scans. It appears to me that all of the test results are then filed away by the doctors. There is a disconnect between getting all these tests, because feedback and plans to cure me rarely are discussed. Unfortunately I...
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ID
#1091543 Review #1091543 is a subjective opinion of poster.
Location
Albert Lea, Minnesota
Service
Mayo Clinic Medical Care
Pros
  • I liked 2 or 3 doctors that know there stuff
Cons
  • Many procedures
Reason of review
Bad quality
Loss
$666
Preferred solution
Not my problem. If I had the solution why would I take the time to write this tedious form. This further illistrates that when a patient is ill they can run so many tests, then leave it up to the patient figure it out.
We live 100s of miles away they dont know how to schedual same day appointmwnts they have *** it yo more than once. My husband waited 3 hours past his appontment time with the rumotoligist and never she her they gor mad and left. I work in healthcare my self and...
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3 comments
#1357576

Best hospital and service anywhere

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ID
#1054758 Review #1054758 is a subjective opinion of poster.
Service
Mayo Clinic Customer Care
Reason of review
Poor customer service
New Reviewer
I went to Mayo clinic in Jacksonville Florida between June 2016 and October 2016. Had had chest pains for about a year-and-a-half before I went. Had multiple tests done only for the doctor to tell me that all of my tests were normal except for my CK levels which were...
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10 comments
#1426460

im dealing with something similar, i cannot get any answers about my dads health. they've made several medications mix-ups and have over prescribed.

they made him in to a vegetable and are telling me that's how he is and don't know him like they do? WHAT? ive been his caregiver for 9 years, im his daughter and he lived with me. now he has dementia.

i want to know how he got dementia in 2 weeks ..

no one can answer me. they left him over medicated and dehydrated.

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ID
#1050201 Review #1050201 is a subjective opinion of poster.
Service
Mayo Clinic Internal Medicine Doctor
Reason of review
Poor customer service

Mayo Clinic - Neurology Doctor Review

Went to Mayo clinic and was very disappointed. I have an autoimmune disease that is affecting my nervous system. After many many tests and doctors appointments the only caring one was a cardiologist. The neurologist that is impossible to see was rude and uncaring. After telling him i couldnt tolerate the meds he told me he was done with me. Even after i was severely ill he refused to see or talk to me. They racked up over $6000 in bills which i have been paying $50 per month for, for the past two years. Now they told me that if i dont pay 10% it is sent to collections. Called collections and they refused the $50 per month and said Mayo wont take that small monthly payment. At least i am trying to pay and i have numerous other bills from being sick. What kind of hospital treats sick patients this way????
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ID
#992668 Review #992668 is a subjective opinion of poster.
Service
Mayo Clinic Neurology Doctor
Reason of review
Poor customer service

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